Privacy Policy

The World Through My Eyes (ABN 17 952 783 980) is run by Nadia in Australia. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth). In this policy, "we", "us" and "our" mean The World Through My Eyes.

What we collect

• When you order: your name, email address, phone number (if you give it), delivery address and what you bought.
• When you contact us: your name, email address and anything you include in your message.
• When you join our mailing list: your email address.

We never see or store your card details. Payments are processed securely by Stripe, which handles your card information under its own privacy policy.

Why we collect it

• To process your order, post your books and send you order and shipping updates.
• To let you know about pre-orders, including if a release date changes.
• To answer your questions and enquiries.
• To send you news about the books, but only if you ask to join our mailing list.
• To keep the records we need for tax and accounting.

Our mailing list

We only add you to our mailing list if you tick the box to join. You can unsubscribe at any time using the link in any email, or by contacting us.

Who we share it with

We don't sell or rent your personal information. We only share it with the services that help us run the website and your order:

• Stripe, to take payments.
• Netlify, which hosts this website and receives messages sent through our contact form.
• MailerLite, which sends our mailing list emails.
• Our email provider, which sends order confirmations and updates.
• Australia Post or another courier, to deliver your books.

Some of these services store information outside Australia, including in the United States and Europe. We choose services that take privacy and security seriously. We may also share information if the law requires it.

Keeping it safe

We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only for as long as we need it, including for any period the law requires.

Cookies

This website doesn't use advertising or tracking cookies. Your browser stores the contents of your cart on your own device so it's still there when you come back. Stripe may use cookies during checkout to keep payments secure.

Seeing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it. Just email contact@theworldthroughmyeyes.com.au and we'll respond within 30 days.

Questions or complaints

If you have a question or concern about your privacy, please email contact@theworldthroughmyeyes.com.au. If you're not happy with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.